Test Summary: Assessments aimed at measuring a candidate's proficiency in entry to mid-level positions within a financial institution for which tasks include discovering customer needs, expanding new and existing relationships with customers, proactively contacting and meeting customers and completing sales (Versions of tests available: One Sitting Proctored, One Sitting Unproctored, and Two Sittings)
Test Specifications:
- Test Name: Personal Banker Tests
- Job Level (depending on test version): Entry-level jobs
- Test Publisher: SHL
- Uses: Assess the candidate's proficiency regarding tasks required in a financial institution
- Estimated Testing Time: 57 minutes (One Sitting Proctored); 35 minutes (One Sitting Unproctored); 30 minutes Screening, 55 minutes Selection (Two-sittings).
- Test Format: Multiple Choice
Abilities, Knowledge & Skills Measured (Depending on Test Version):
- Learning and Sales Potential, Customer Focus, Sales Drive
- Persistence and Planfulness, Confidence and Independence, Achievement Orientation
- Bank Problem Solving
