English Listening Comprehension (U.S.) Test

Test Summary: An assessment aimed at measuring a candidate's proficiency in listening and retaining information. Designed for all English level speakers, including English as a Second Language (ESL) speakers.

Test Specifications:
  • Test Name: English Listening Comprehension (U.S.) Test
  • Test Publisher: SHL
  • Uses: Assess the candidate's proficiency of listening and retaining information
  • Job Level: All English Speakers looking to work as Customer Service Representatives
  • Number of Questions: 30
  • Estimated Testing Time: 34 minutes (90 minutes allowed)
  • Test Format: Multiple-Choice -- Adaptive
Abilities, Knowledge & Skills Measured:
  • Communicating in the Workplace, as well as Speaking Interpersonally
  • Comprehending the Media, and Dealing with Professionals
  • Organizing Trips and Activities, as well as Responding to Social Situations