Test Summary: Assessments aimed at measuring a candidate's proficiency in entry-level teller positions within a financial institution for which tasks include cashing checks and paying out money, coin and checks, balancing currency, entering customer transactions into computers, as well as suggestive selling in customer service interactions (Versions of tests available: Short Form and General Form)
Test Specifications:
- Test Name: Teller with Sales Tests
- Job Level (depending on test version): Entry-level Banking Jobs
- Test Publisher: SHL
- Uses: Assess the candidate's proficiency regarding tasks required in entry-level teller positions within a financial institution that also include suggestive selling
- Estimated Testing Time: 35 minutes (Short Form); 25 minutes Screening, 40 minutes Selection (General Form).
- Test Format: Multiple Choice
Abilities, Knowledge & Skills Measured (Depending on Test Version):
- Customer and Sales Focus, Professional and Learning Potential
- Achievement Orientation, Teller Numerical Skills
DWS 0128
